CanItFit Support
Get Help
For app questions, suspected bugs, or accessibility feedback, email support@lifeven.com.
Include what you were trying to do, what happened, the result you expected, and the smallest set of steps that reproduces the issue. Response times are not guaranteed, but complete reports are easier to investigate.
Contact Information
Email Support
Please email us directly at: support@lifeven.com
Include your device model, OS version, and app version if available. Do not send sensitive information unless we request a minimal example.
Local Data and Recovery Limits
CanItFit records are stored locally and are not copied to a LifeVen cloud account. Support cannot remotely inspect, restore, or recover local records. Before reinstalling the app, clearing app data, replacing a device, or taking other destructive steps, preserve any device backup you rely on. Reinstalling may permanently remove local data.
Support Scope
Support may provide troubleshooting steps, request limited diagnostics, or confirm known app behavior. Support does not provide guarantees about a particular fit result, device compatibility, response time, bug fix, feature, or data recovery.
Use of CanItFit remains governed by the Terms of Use and Privacy Policy.